Getting an OP ticket at a government hospital in Kerala is now much easier than before. Instead of standing in long queues at the registration counter, patients can complete the E Health Kerala Registration process online and book their OP appointments from home using a mobile phone or computer.
The E Health Kerala Citizen Portal allows patients to create their health profile, generate a Unique Health Identification (UHID), log in securely, and schedule doctor appointments at participating government hospitals across the state. Once registered, your medical information is maintained digitally, making future hospital visits faster and more convenient.
Whether you are visiting a Primary Health Centre (PHC), Community Health Centre (CHC), Taluk Hospital, District Hospital, General Hospital, or Government Medical College, the online system helps reduce waiting time and simplifies the registration process.
In this guide, you’ll learn how to complete E Health Kerala Registration 2026, generate your UHID, log in to the Citizen Portal, book an OP ticket online, download your appointment slip, and solve common registration issues.
What is E Health Kerala?
E Health Kerala is the official digital healthcare initiative of the Government of Kerala. The project aims to modernize government healthcare by creating a secure electronic health record for every citizen and making important hospital services available online.
Instead of maintaining separate paper files at different hospitals, patients receive a Unique Health Identification (UHID) that connects their medical information under one digital profile. This helps doctors access previous consultation records, prescriptions, laboratory reports, and treatment history whenever required.
The project also supports the vision of “One Citizen, One Health Record,” enabling better continuity of care across participating government hospitals.
Official E Health Kerala Citizen Portal
The E Health Kerala Citizen Portal is the official online platform where citizens can access digital healthcare services provided by the Government of Kerala.
Official Citizen Portal: https://ehealth.kerala.gov.in/portal/
After creating an account, patients can use the portal for several healthcare services without visiting the hospital registration counter.
| Service | Purpose |
|---|---|
| New Registration | Create a new patient account and generate UHID |
| Citizen Login | Access your personal dashboard |
| Online OP Ticket Booking | Book appointments at government hospitals |
| Generate / Reset Password | Create or recover your login password |
| Appointment Management | View upcoming and previous appointments |
| Medical Records | Access available prescriptions, consultation details and reports |
| Profile Management | Update personal information where permitted |
Since all major patient services are available through this portal, it should always be used for registration, login, and appointment booking.
E Health Kerala Registration 2026 Overview
Before registering, here’s a quick overview of the scheme.
| Particular | Details |
|---|---|
| Portal Name | E Health Kerala Citizen Portal |
| Launched By | Government of Kerala |
| Department | State Digital Health Mission |
| Primary Service | Online OP Ticket Booking |
| Registration Mode | Online |
| Beneficiaries | Citizens of Kerala |
| Health Identification | UHID (Unique Health Identification) |
| Appointment Booking | Available Online |
| Medical Records | Digital Health Record |
| Official Portal | https://ehealth.kerala.gov.in/portal/ |
Why Should You Register on E Health Kerala?
Registering on the portal provides much more than online appointment booking. Once your account is created, you can use a variety of digital healthcare services through a single login.
Some of the key benefits include:
- Book OP tickets online without waiting in long hospital queues.
- Receive a permanent UHID for future visits.
- Maintain one digital medical history.
- View previous consultations and prescriptions.
- Reduce paperwork during every hospital visit.
- Save time by booking appointments before reaching the hospital.
- Manage appointments through your online account.
- Access healthcare services using your smartphone or computer.
- Experience faster patient registration at participating government hospitals.
What is UHID in E Health Kerala?
UHID (Unique Health Identification) is a unique patient identification number generated during your first registration on the E Health Kerala Citizen Portal.
Once your UHID is created, it becomes your permanent health identification within the E Health Kerala system. Instead of creating a new patient file during every hospital visit, doctors can retrieve your existing records using this number.
Your UHID helps maintain a single digital health profile containing:
- Previous OP visits
- Doctor consultations
- Laboratory reports
- Prescriptions
- Diagnosis history
- Follow-up treatment records
This digital approach reduces duplicate records and helps doctors provide more informed treatment.
E Health Kerala UHID Registration
Many users search separately for “E Health Kerala UHID Registration,” but no separate application is required.
Your UHID is generated automatically when you successfully complete your first registration on the E Health Kerala Citizen Portal.
After Aadhaar verification and identity confirmation, the system creates your UHID, which you can use for future logins and hospital appointments.
Why is Aadhaar Verification Required?
During registration, the portal asks you to verify your Aadhaar details.
This helps the system:
- Prevent duplicate patient registrations.
- Verify the patient’s identity securely.
- Retrieve basic demographic information.
- Link health records to the correct individual.
- Maintain accurate lifelong digital medical records.
For successful online registration, the mobile number linked to your Aadhaar should be active because OTP verification is required.
Documents Required for E Health Kerala Registration
Before starting the registration process, keep the following information ready.
| Requirement | Purpose |
|---|---|
| Aadhaar Card | Identity verification |
| Mobile Number linked with Aadhaar | OTP verification |
| Basic Personal Details | Registration |
| Smartphone, Tablet or Computer | Access the Citizen Portal |
| Internet Connection | Complete online registration |
How to Complete E Health Kerala Registration Online
If you’re registering for the first time, follow these steps carefully.
Step 1: Open the Official Citizen Portal
Visit the E Health Kerala Citizen Portal at:
https://ehealth.kerala.gov.in/portal
Step 2: Click on “Register”
On the homepage, select the Register option for new users.
Step 3: Verify Your Mobile Number
Enter your mobile number and request an OTP.
After receiving the OTP, enter it to verify your number.
Step 4: Check Existing UHID
The portal automatically checks whether a UHID already exists for your mobile number.
- If a UHID already exists, you can continue using the existing account.
- If no record is found, proceed with new registration.
Step 5: Complete Aadhaar Verification
Enter your Aadhaar number.
An OTP will be sent to the mobile number linked with Aadhaar.
Verify the OTP to continue.
Step 6: Verify Personal Details
The system may automatically fetch information such as:
- Name
- Date of Birth
- Gender
Review the details carefully before submitting.
Step 7: UHID Generation
After successful verification, your Unique Health Identification (UHID) is generated automatically.
Step 8: Login to Your Account
Once registration is complete, you can log in using your UHID and password to access all online healthcare services available through the Citizen Portal.
What If My Aadhaar Mobile Number Is Not Linked?
If your Aadhaar is not linked to an active mobile number, online OTP verification may fail.
In such situations, you can visit your nearest Akshaya Centre or a participating government hospital for assistance with the registration process. Updating your Aadhaar-linked mobile number beforehand will make online registration much smoother.
E Health Kerala Login Process
After completing registration, you can access your account through the E Health Kerala Citizen Portal.
- Open https://ehealth.kerala.gov.in/portal/
- Click Login.
- Enter your UHID.
- Enter your password.
- Click Login to access your dashboard.
From your dashboard, you can book OP appointments, view appointment history, manage your profile, and access available digital health records.
Generate or Reset Your Password
If you’re logging in for the first time or have forgotten your password, use the Generate / Reset Password option available on the login page.
You’ll generally need to verify:
- UHID
- Aadhaar number
- Registered mobile number
- OTP received on your mobile
After verification, create a new password and continue using your existing account.
How to Book OP Ticket Online Through E Health Kerala
Once your registration is complete and you have received your UHID, you can book an OP ticket online without visiting the hospital registration counter. The E Health Kerala Citizen Portal allows patients to schedule appointments in advance, helping reduce waiting time and making hospital visits more organized.
The appointment booking process takes only a few minutes if you have already completed your registration.
Step 1: Log in to the Citizen Portal
Visit the official E Health Kerala Citizen Portal and log in using your UHID and password.
After successful login, your personal dashboard will open.
Step 2: Select “New Appointment”
From the dashboard, click on New Appointment to start booking your OP ticket.
Step 3: Choose Your Hospital
Now select the hospital where you want to receive treatment.
Depending on the hospital, you may need to choose:
- District
- Hospital Category
- Hospital Name
Choose the correct hospital carefully before moving to the next step.
Step 4: Select Department
Choose the department where you wish to consult a doctor.
Some common departments include:
- General Medicine
- Orthopaedics
- ENT
- Dermatology
- Ophthalmology
- Paediatrics
- Gynaecology
- Cardiology
- Surgery
The departments available may differ from one hospital to another.
Step 5: Choose Appointment Type
Depending on your medical requirement, the portal may ask whether your visit is:
- New Consultation
- Follow-up Visit
- Referral Case
Select the appropriate option.
Step 6: Select Appointment Date
Choose your preferred appointment date from the available calendar.
The portal displays only available dates based on hospital scheduling.
Step 7: Select Available Time Slot
After selecting the appointment date, available time slots and token availability will appear.
Choose the slot that suits your schedule.
Step 8: Confirm Appointment
Review all entered information carefully.
If everything is correct, click Book Appointment.
Your appointment will be confirmed immediately.
Step 9: Download Your OP Ticket
After successful booking, download or save your OP ticket.
You can also print the appointment slip if required before visiting the hospital.
E Health Kerala OP Ticket Download
After confirming your appointment, the Citizen Portal generates an OP Ticket (also called a Token Slip).
This document contains all the important information related to your hospital visit.
Your OP ticket generally includes:
- UHID
- Patient Name
- Hospital Name
- Department
- Doctor (if applicable)
- Appointment Date
- Reporting Time
- Token Number
It is advisable to either print the ticket or save a copy on your mobile phone before reaching the hospital.
Why is the OP Token Slip Important?
Many first-time users underestimate the importance of the appointment slip.
The OP Token Slip helps hospital staff quickly verify your booking and direct you to the correct department.
It also reduces registration time because your appointment has already been recorded in the system.
Carrying the token slip can help you:
- Complete verification quickly
- Avoid unnecessary delays
- Reach the correct OP department easily
- Confirm your appointment details
- Reduce waiting at the registration counter
Can You Book an OP Ticket from Home?
Yes.
One of the biggest advantages of the E Health Kerala system is that patients can complete the entire appointment process from home.
Using your smartphone, tablet, laptop, or desktop computer, you can:
- Register online
- Generate your UHID
- Log in to your account
- Book OP appointments
- Download appointment slips
- View previous appointments
This is especially helpful for senior citizens, working professionals, and patients travelling from distant areas.
Advance OP Appointment Booking
The Citizen Portal also allows patients to book appointments before the actual hospital visit.
Advance booking offers several advantages:
- Better appointment planning
- Reduced waiting time
- Higher chance of getting preferred dates
- Convenient scheduling for follow-up visits
However, appointment availability depends on each participating hospital and department.
Referral Appointment Booking in E Health Kerala
Sometimes a patient needs treatment at a higher-level government hospital after being examined at another hospital.
Instead of starting the process again, the E Health Kerala system supports referral appointments for participating hospitals.
If your doctor recommends treatment at another government hospital, hospital staff can help schedule your referral through the E Health system.
Generally, the referral process involves:
- Visiting the registration or reception counter of your current hospital.
- Providing the referral details issued by the doctor.
- Hospital staff booking the appointment at the referred hospital through the E Health system.
- Receiving confirmation of your referral appointment.
Always carry your referral documents when visiting the higher-level hospital.
MeHealth Kerala App
Besides the Citizen Portal, Kerala also provides the MeHealth mobile application, allowing patients to access important healthcare services directly from their smartphones.
The app is designed for users who prefer managing appointments and health records on mobile devices instead of using a web browser.
Depending on the services available for your hospital, the app can help you:
- Book OP appointments
- View upcoming appointments
- Access digital medical records
- Check prescriptions
- View laboratory reports
- Manage your health profile
- Access available digital health services
The MeHealth app provides a convenient option for patients who frequently visit government hospitals.
Government Hospitals Covered Under E Health Kerala
The E Health Kerala project has been implemented across a large network of government healthcare institutions in the state.
Depending on local implementation, the online appointment system is available in various healthcare facilities, including:
- Primary Health Centres (PHCs)
- Family Health Centres (FHCs)
- Community Health Centres (CHCs)
- Taluk Hospitals
- District Hospitals
- General Hospitals
- Women and Children Hospitals
- Government Medical Colleges
- Specialty Government Hospitals
As more hospitals become integrated with the platform, the availability of online appointment services continues to expand.
Services Available Through the E Health Kerala Citizen Portal
The Citizen Portal offers much more than simple OP ticket booking.
After registration, patients can access several digital healthcare services through a single account.
| Service | Description |
|---|---|
| Online Registration | Create a new patient account and generate UHID |
| Citizen Login | Securely access your dashboard |
| OP Ticket Booking | Book appointments at participating government hospitals |
| Appointment Management | View upcoming and previous appointments |
| UHID Management | Use one permanent health identification number |
| Digital Health Records | Access available consultation history and medical information |
| Password Reset | Recover or generate login credentials |
| Profile Management | Manage your account information |
Common Problems During E Health Kerala Registration
While registering or booking appointments, users may occasionally face some common issues.
The table below explains the problems along with possible solutions.
| Problem | Possible Solution |
|---|---|
| OTP not received | Wait for a few minutes and request a new OTP. Ensure your mobile network is active. |
| Aadhaar verification failed | Verify that your Aadhaar number is correct and linked with your mobile number. |
| UHID already exists | Log in using your existing UHID instead of creating a new account. |
| Forgot password | Use the Generate/Reset Password option available on the Citizen Portal. |
| Unable to book appointment | Check whether appointment slots are available for your selected hospital and department. |
| Portal loading slowly | Try again after some time or use another browser with a stable internet connection. |
Tips Before Visiting the Hospital
Booking an appointment online saves time, but following a few simple precautions can make your hospital visit even smoother.
Keep these points in mind before visiting the hospital:
- Carry your OP ticket or token slip.
- Reach the hospital before your reporting time.
- Bring any referral documents if applicable.
- Carry previous medical records for follow-up consultations.
- Keep your Aadhaar card or another valid identity proof if required.
- Ensure your registered mobile phone is available for OTP verification or appointment updates.
- Verify the hospital and department details before leaving home.
Why More Patients Are Choosing E Health Kerala
The E Health Kerala system has significantly improved the experience of visiting government hospitals.
Instead of spending valuable time standing in queues, patients can now complete most registration-related activities online. Digital health records also help doctors understand previous treatments quickly, improving the overall quality of healthcare.
For patients who regularly visit government hospitals, using the Citizen Portal makes the entire process more convenient, organized, and time-efficient.
Frequently Asked Questions (FAQs)
Q1. What is E Health Kerala?
E Health Kerala is the official digital healthcare platform developed by the Government of Kerala. It allows citizens to register online, generate a Unique Health Identification (UHID), book OP appointments, manage hospital visits, and access digital health records through the E Health Kerala Citizen Portal.
Q2. What is the official E Health Kerala registration portal?
The official portal for registration, login, password reset, and OP ticket booking is:
https://ehealth.kerala.gov.in/portal
Patients should always use this official Citizen Portal for online healthcare services.
Q3. Is E Health Kerala registration free?
Yes. E Health Kerala registration is completely free. There is no registration fee for creating a patient account or generating your UHID.
However, consultation charges, if applicable, depend on the hospital’s OPD rules.
Q4. What is UHID in E Health Kerala?
UHID (Unique Health Identification) is your permanent patient identification number within the E Health Kerala system.
It helps doctors access your previous treatment records, prescriptions, laboratory reports, and consultation history whenever you visit a participating government hospital.
Q5. Is UHID generated automatically?
Yes.
After completing your first registration and Aadhaar verification on the E Health Kerala Citizen Portal, the system automatically generates your UHID.
You don’t need to apply for it separately.
Q6. Is Aadhaar mandatory for E Health Kerala registration?
The online registration process uses Aadhaar verification to confirm your identity and avoid duplicate patient records.
For smooth registration, your Aadhaar should be linked with an active mobile number because OTP verification is required.
Q7. Can I register without visiting the hospital?
Yes.
Most patients can complete their registration completely online using the official Citizen Portal without visiting the hospital.
Only in cases where Aadhaar verification cannot be completed may you need assistance from a government hospital or Akshaya Centre.
Q8. How can I book an OP ticket online in Kerala?
After logging into the E Health Kerala Citizen Portal:
- Log in using your UHID.
- Select New Appointment.
- Choose your hospital.
- Select the department.
- Pick an available date and time.
- Confirm your booking.
- Download your OP ticket.
The entire process usually takes only a few minutes.
Q9. Can I choose a hospital and department while booking?
Yes.
Patients can choose the participating government hospital and the department where they wish to receive treatment. The available departments may vary depending on the selected hospital.
Q10. Can I download my OP ticket after booking?
Yes.
Once your appointment is confirmed, you can download or print your OP ticket (Token Slip). It is recommended to carry either a printed copy or a digital copy on your mobile phone during your hospital visit.
Q11. What should I do if I forget my E Health Kerala password?
You can recover your account using the Generate/Reset Password option available on the Citizen Portal.
After verifying your UHID, Aadhaar details, and OTP, you can create a new password.
Q12. Can I change or cancel my appointment?
Appointment management options may vary depending on the hospital and the services available through the Citizen Portal. You can log in to your account to check your upcoming appointments and available options.
Q13. Which hospitals are covered under E Health Kerala?
The platform has been implemented across many government healthcare institutions, including:
- Primary Health Centres (PHCs)
- Family Health Centres (FHCs)
- Community Health Centres (CHCs)
- Taluk Hospitals
- District Hospitals
- General Hospitals
- Government Medical Colleges
- Women and Children Hospitals
- Other participating government hospitals
The list of integrated hospitals continues to expand.
Q14. Can I use the E Health Kerala portal on my mobile phone?
Yes.
The Citizen Portal is mobile-friendly and works on smartphones, tablets, laptops, and desktop computers. Patients can also use the MeHealth mobile application for selected digital healthcare services.
Q15. What should I do if OTP is not received?
If you do not receive the OTP:
- Wait for a few minutes.
- Check your mobile network.
- Verify that the registered mobile number is correct.
- Request a new OTP.
- If the issue continues, try again later or seek assistance from the concerned hospital or Akshaya Centre.
Q16. Is my medical information secure?
Yes.
The E Health Kerala platform is designed to securely maintain patients’ digital health records. Access to personal medical information is controlled through user authentication and authorized healthcare access.
Final Thoughts
The E Health Kerala Registration system has made accessing government healthcare services much more convenient for people across the state. Instead of spending valuable time standing in registration queues, patients can now complete their registration, generate a UHID, and book OP appointments online within a few minutes.
The E Health Kerala Citizen Portal acts as a single platform where patients can register, log in, manage appointments, download OP tickets, and access available digital health records. This not only saves time but also helps hospitals provide faster and more organized healthcare services.
If you’re planning to visit a participating government hospital in Kerala, it’s a good idea to complete your E Health Kerala registration in advance. Having your UHID, online account, and OP appointment ready before reaching the hospital can make your visit smoother and reduce unnecessary waiting.
As more government hospitals continue to adopt the E Health Kerala system, patients can expect an even more connected, transparent, and efficient healthcare experience in the coming years. By using the official E Health Kerala Citizen Portal, you can take full advantage of these digital healthcare services while managing your medical information securely from anywhere.