Patients planning to visit SSKM Hospital can complete their initial OPD registration through the West Bengal Health Department’s online hospital system. The facility allows patients to enter their information, choose an available department and generate an OPD ticket before reaching the hospital.
The official portal for SSKM Hospital OPD online booking in 2026 is onlinehmis.wbhealth.gov.in. Patients normally use a mobile number and OTP to access the registration service. After completing the form, the generated OPD ticket can be downloaded and carried to the hospital on the selected date.
SSKM Hospital is associated with the Institute of Post Graduate Medical Education and Research, commonly known as IPGME&R or IPGMER. Therefore, patients should also look for these names if “SSKM Hospital” is not immediately visible in the hospital list.
SSKM Hospital OPD Online Booking 2026 Overview
The important details of the online registration service are summarized below.
| Service | Details |
|---|---|
| Hospital name | SSKM Hospital, Kolkata |
| Full institutional name | Institute of Post Graduate Medical Education and Research |
| Other names used | IPGME&R, IPGMER, PG Hospital |
| Registration service | Online OPD ticket booking |
| Official booking portal | onlinehmis.wbhealth.gov.in |
| Managing authority | Department of Health and Family Welfare, Government of West Bengal |
| Verification method | Mobile number and OTP |
| Ticket format | Downloadable OPD ticket or token |
| Booking requirement | Patient details and selection of the required department |
| Hospital location | 244 A.J.C. Bose Road, Kolkata, West Bengal |
| Emergency service | Available separately from routine OPD registration |
What Is SSKM Hospital OPD Online Registration?
SSKM Hospital online OPD registration is a patient service available through the West Bengal Online Hospital Management Information System. It allows a patient or family member to complete the basic registration process before travelling to the hospital.
During registration, the user may be asked to provide the patient’s name, age, gender, mobile number, address and location details. The patient must then select an available visit date and the department where consultation is required.
Once the form has been accepted, the system generates an OPD ticket or appointment token. Depending on the information made available by the hospital, the confirmation may also show the department, reporting location, room information or other visit instructions.
The online ticket reduces the work required at the registration counter. However, it does not always mean that the patient can meet the doctor immediately after arriving. Verification, queue management and departmental token procedures may still apply.
Official SSKM Hospital Online Ticket Booking Portal
Patients should use the official WB Health portal for generating an online OPD ticket:
Portal name: West Bengal Online Hospital Management Information System
Official URL: https://onlinehmis.wbhealth.gov.in/
Purpose: Online registration and patient services for participating government hospitals in West Bengal
Who can use it: New patients, returning patients and family members registering on behalf of a patient
Services available: OPD registration, hospital and department selection, patient detail submission, ticket generation and ticket retrieval, subject to availability
The portal is operated under the West Bengal government health system. Patients should check that the website address ends in wbhealth.gov.in before entering personal information.
The official IPGMER and SSKM Hospital website is different from the HMIS booking portal. It provides institutional information such as hospital departments, outdoor clinics, special clinics, services, notices and OPD schedules. The HMIS portal is used for online patient registration, while the IPGMER website is useful for checking hospital-related information.
Benefits of Booking an SSKM OPD Ticket Online
Online registration can make a planned hospital visit easier, particularly for patients travelling from outside Kolkata.
The main benefits include:
- Registration can be completed from home.
- The patient does not need to visit the hospital only to make an advance booking.
- Basic patient details are submitted before arrival.
- The OPD ticket can be saved on a mobile phone.
- A printed copy can be carried for verification.
- Patients can check available dates and departments.
- The booking number can help locate the registration record.
- It may reduce the time spent at the initial registration counter.
Online booking does not remove every queue inside the hospital. SSKM is a major government referral hospital and receives many patients. Waiting time may still depend on the department, number of patients, doctor availability and the hospital’s arrangements for that day.
Who Can Register for an SSKM Hospital OPD Appointment?
The online facility can generally be used by:
- A new patient visiting SSKM Hospital for the first time
- An existing patient returning for follow-up treatment
- A person referred to a specialist department
- A family member completing registration for a patient
- A patient travelling from another district or state
- A caregiver helping an elderly or sick patient
The information entered must belong to the actual patient. If a son, daughter, spouse or other attendant completes the form, the patient’s name, age, gender and address should be used.
Information Needed Before Starting Registration
Keeping the required information ready can prevent errors and reduce the chance of the session expiring.
You may need:
- Patient’s full name
- Active mobile number
- Age or date of birth
- Gender
- Country
- State
- District
- Complete residential address
- Postal PIN code
- Required medical department
- Preferred date of visit
- Existing patient or registration number, if available
- Earlier SSKM Hospital OPD card, if applicable
Enter a working mobile number because the system may send an OTP and booking confirmation to it. The same number may also be required later to search for or download the ticket again.
How to Book SSKM Hospital OPD Ticket Online in 2026
The exact wording or placement of an option can change when the portal is updated. However, the SSKM Hospital online registration process generally follows the steps below.
Step 1: Visit the WB Health HMIS Portal
Open a secure browser and visit onlinehmis.wbhealth.gov.in.
Check the domain carefully. Avoid unofficial websites or agents claiming that they can guarantee priority consultation.
Step 2: Open the Online OPD Booking Service
Find the patient registration or online ticket booking option on the homepage.
The option may be labelled Online Ticket Booking, OPD Registration, Appointment Registration or something similar. Select the patient service rather than the hospital employee login.
Step 3: Enter the Mobile Number
Enter an active mobile number in the space provided. This number may be used for account access, identity verification and booking confirmation.
Check every digit before requesting the OTP. A wrong mobile number can prevent the patient from completing registration or retrieving the ticket.
Step 4: Verify the Mobile Number with OTP
Enter the one-time password received on the mobile number and submit it within the permitted time.
Do not share the OTP with an unknown person. The hospital booking process does not require a UPI PIN, ATM PIN, online banking password or card password.
Step 5: Select the Hospital
Choose Kolkata if the portal first asks for the hospital’s district. This refers to the location of SSKM Hospital, not the patient’s residential district.
Search for the hospital using any of the following names:
- SSKM Hospital
- IPGME&R
- IPGMER
- Institute of Post Graduate Medical Education and Research
- IPGME&R and SSKM Hospital
Confirm the complete name before proceeding. Several government hospitals may appear in the Kolkata list.
Step 6: Select an Available Appointment Date
Choose the intended date of consultation from the dates displayed on the portal.
Only available dates can be selected. A date may remain unavailable when the department is closed, the online quota has been filled, the day is a holiday or the schedule has not yet opened.
Step 7: Enter the Patient’s Personal Details
Fill in the requested patient information carefully. The form may ask for:
- Full name
- Age or date of birth
- Gender
- Mobile number
- Country
- State
- District
- Residential address
- Postal PIN code
Use the patient’s current and correct information. Do not enter the attendant’s details in place of the patient’s details.
Step 8: Select the Required OPD Department
Choose the department related to the patient’s health problem or medical referral.
For example, skin problems are generally handled by Dermatology, ear or throat problems by ENT and women’s reproductive health concerns by Gynecology and Obstetrics. Patients who already have a referral should select the department written on the referral document.
If the correct department is uncertain, consult a registered doctor or confirm it with an authorized hospital enquiry service. Selecting the wrong department can delay treatment.
Step 9: Review the Entered Information
Check the following details before submitting the form:
- Hospital name
- Patient’s name
- Mobile number
- Age
- Gender
- Address
- Appointment date
- Selected department
An incorrect mobile number, date or department may make the ticket difficult to use. Correct any error while the form is still editable.
Step 10: Confirm the OPD Registration
Submit the registration request after reviewing the information.
The portal may then display the booking status, registration number, OPD ticket number or patient identification details. Note this number or take a screenshot before leaving the page.
Step 11: Check the Doctor, Room or Reporting Details
If the system assigns a doctor, clinic, room or reporting location, read the instructions carefully. The amount of information shown can differ between departments.
A doctor’s name or room number displayed during registration can still be affected by the hospital’s duty roster or operational changes. Follow the directions given by hospital staff after arrival.
Step 12: Download and Print the OPD Ticket
Download the registration confirmation as a PDF or use the print option provided by the portal.
Save the ticket on the phone and take a printed copy if possible. Carrying both copies is useful because internet access or mobile battery may become a problem during the hospital visit.
What Details Are Printed on the SSKM OPD Ticket?
The format can change, but the generated ticket may contain the following information.
| Ticket detail | Purpose |
|---|---|
| Patient’s name | Identifies the registered patient |
| Age and gender | Supports patient record verification |
| Mobile number | Connects the ticket with the registered contact |
| Hospital name | Confirms that SSKM or IPGME&R was selected |
| OPD department | Shows where the patient should report |
| Visit date | Confirms the selected consultation date |
| Registration number | Helps locate the booking record |
| Patient ID | May connect future visits with the same patient |
| Doctor or clinic details | May indicate the assigned service |
| Room or reporting location | Helps the patient find the OPD |
| Barcode or QR code | May support faster verification |
| Visit instructions | Explains the next step after reaching the hospital |
Read the ticket immediately after downloading it. If it shows a different hospital, department or patient, do not manually edit the PDF. Use the portal’s correction option if available or complete a correct registration.
How to Download or Reprint an SSKM OPD Ticket
A patient who completed the registration but lost the PDF may be able to retrieve it from the HMIS portal.
Follow these steps:
- Visit onlinehmis.wbhealth.gov.in.
- Select the ticket search, download or reprint option.
- Enter the registered mobile number.
- Provide the ticket, registration or patient number if requested.
- Complete OTP verification.
- Open the matching appointment record.
- Download or print the ticket again.
Before repeating the registration, check the phone’s download folder, browser history and PDF files. The ticket may already have been saved even if the download page closed unexpectedly.
New Patient Registration at SSKM Hospital
A person who has never received an SSKM Hospital OPD number should use the new patient registration option when it is available.
The first registration normally creates a patient record using the information entered in the form. Accuracy is particularly important because the name, age, gender and mobile number may be used during future visits.
A new patient should not invent a previous registration number. Leave that field blank unless the portal marks it as compulsory.
Existing Patient and Follow-Up Registration
Patients who already have an SSKM OPD card, registration number or patient ID should use the existing-patient option when provided.
Keep the old ticket or patient card nearby while completing the form. Entering the existing number may help connect the upcoming visit with the earlier hospital record.
Avoid making a fresh patient profile on every visit unless the portal requires it. Multiple records for the same person can make follow-up care and registration retrieval more difficult.
SSKM Hospital OPD Departments
SSKM Hospital and IPGMER provide general, specialist and super-specialty services. Departments listed by the institution include:
- General Medicine
- General Surgery
- Cardiology
- Cardiothoracic and Vascular Surgery
- Dermatology
- Dentistry
- Endocrinology and Metabolism
- ENT
- Gastroenterology
- Gynecology and Obstetrics
- Respiratory Medicine
- Emergency Medicine
- Critical Care Medicine
- Anesthesiology
- Community Medicine
- Neonatology
The departments visible on the online booking portal can depend on the selected date and current OPD schedule. A department’s existence at the hospital does not necessarily mean that online booking will be open for it every day.
Patients can check department and outdoor clinic information on the official IPGMER website before selecting a visit date.
How to Choose the Correct OPD Department
Selecting the appropriate department can prevent unnecessary movement between different buildings or counters.
The following examples provide general guidance only.
| Health concern | Department commonly selected |
|---|---|
| Fever, weakness or general illness | General Medicine |
| Skin rash, allergy or chronic skin condition | Dermatology |
| Ear, nose or throat problem | ENT |
| Stomach, liver or digestive problem | Gastroenterology |
| Heart-related condition | Cardiology |
| Breathing or lung problem | Respiratory Medicine |
| Dental or oral problem | Dentistry |
| Thyroid, diabetes or hormonal condition | Endocrinology |
| Surgical evaluation | General Surgery |
| Pregnancy or women’s reproductive health | Gynecology and Obstetrics |
These examples should not be treated as a medical diagnosis. Patients with a referral should follow the department named by the referring doctor.
Is SSKM Hospital Online OPD Registration Free?
Patients should check the amount shown on the official registration page at the time of booking. If any fee applies, it should be displayed by the authorized system or communicated by an official hospital counter.
Do not transfer money to a personal UPI number or pay an unofficial agent for a supposedly confirmed OPD slot. Routine registration cannot guarantee consultation with a particular doctor, immediate entry or hospital admission.
Medicines, investigations, special procedures or other services may have separate rules and charges depending on the patient’s eligibility and the service provided.
Does an Online Ticket Guarantee a Fixed Appointment Time?
An SSKM online OPD ticket primarily confirms registration for the selected hospital, department and date. It may not guarantee consultation at a precise time.
Even if a time, room or doctor appears on the confirmation, the patient may still need to:
- Report at the designated counter
- Complete ticket verification
- Collect a departmental token
- Wait according to the queue
- Follow instructions given by hospital staff
Emergency cases and patients requiring urgent medical attention may be given priority based on clinical need.
What to Do After Reaching SSKM Hospital
Reach the hospital early enough to locate the department and complete any remaining formalities.
After arrival:
- Keep the printed OPD ticket ready.
- Ask the enquiry counter for the correct building or department.
- Show the ticket at the designated verification counter.
- Collect a queue token if required.
- Follow the room or clinic information printed on the ticket.
- Wait in the assigned patient area.
- Keep previous records ready for the doctor.
- Follow the instructions provided after consultation.
SSKM Hospital operates through several buildings and associated facilities. A first-time visitor should allow extra time to find the correct OPD.
Documents to Carry for the OPD Visit
Online registration does not replace the need to carry relevant medical records. Patients should bring the following items when applicable:
- Printed SSKM OPD ticket
- Government-issued photo identification
- Previous SSKM patient card
- Old OPD prescriptions
- Referral letter
- Blood test reports
- X-rays, scans and imaging reports
- Hospital discharge summaries
- List of current medicines
- Relevant health scheme card
- Photocopies of important documents
- Mobile phone containing the digital ticket
Arrange the records in date order. This makes it easier for the doctor to understand the patient’s history.
Online Booking and Hospital Counter Registration
Patients can compare the two registration methods before planning their visit.
| Online OPD booking | Counter registration |
|---|---|
| Completed before travelling | Completed after reaching the hospital |
| Requires a mobile number and internet | Does not require online access |
| Ticket can be downloaded in advance | Ticket is issued at the counter |
| Useful for planned visits | Useful when online booking is unavailable |
| Subject to online dates and quotas | Subject to counter hours and daily capacity |
| May reduce initial registration time | May involve a longer registration queue |
| Patient must still report to the department | Patient proceeds after counter registration |
Online booking is usually more convenient for planned consultations. Counter registration remains useful when the portal is unavailable, the patient cannot use a mobile service or the required department is not accepting online registrations.
Why SSKM Hospital Is Not Showing on the HMIS Portal
Patients sometimes cannot find SSKM Hospital because it may be listed under its institutional name.
Try searching for:
- IPGME&R
- IPGMER
- Institute of Post Graduate Medical Education and Research
- IPGME&R and SSKM Hospital
Also confirm that Kolkata was selected as the hospital district. Selecting the patient’s home district instead of the hospital’s location can show a different hospital list.
The hospital may also be temporarily unavailable because of portal maintenance, a closed booking schedule or a technical issue.
Why an OPD Department or Date Is Unavailable
A department or date may not be visible when:
- The department does not hold an OPD on that day
- Online slots have been filled
- The day is a government holiday
- The clinic schedule has changed
- The booking window has not opened
- Online registration is temporarily paused
- The portal is experiencing a technical problem
Check another available date and compare it with the current OPD schedule. Do not select an unrelated department simply because the intended department has no open slot.
Common Problems During SSKM Online Registration
OTP Not Received
Check the mobile number and network signal. Wait briefly before requesting another OTP. Repeated requests in a short period may delay delivery.
Portal Not Opening
Heavy traffic, maintenance or a temporary server problem can make the website slow. Try again later using a stable internet connection and an updated browser.
Registration Page Stops Loading
Refresh the page once and restart the process if necessary. Keep the patient’s details ready so the form can be completed without a long delay.
Wrong Information Entered
Correct the details before submitting the form. If the ticket has already been generated, use an official correction option if available or ask the registration counter for guidance.
Ticket Not Downloaded
Check the browser’s downloads, file manager and PDF folder. Use the ticket retrieval option before creating another registration.
No Confirmation Message Received
Return to the portal and search using the registered mobile number or booking details. A missing SMS does not always mean that the registration failed.
Doctor or Room Details Not Displayed
Some bookings may show only the hospital, department and date. The room or doctor may be assigned after the patient reports to the department.
Important Tips for a Smooth Hospital Visit
- Use only the official WB Health portal.
- Confirm that SSKM or IPGME&R is selected.
- Enter the patient’s details correctly.
- Save the registration number immediately.
- Keep both printed and digital ticket copies.
- Check the department and visit date before travelling.
- Reach early, especially during busy working days.
- Carry previous prescriptions and investigation reports.
- Do not pay unofficial agents for priority access.
- Ask authorized staff for the correct department location.
- Keep original documents and valuables secure.
- Do not assume that online booking removes the consultation queue.
When to Use Emergency Services Instead of OPD Booking
Online OPD registration is meant for planned and non-emergency consultations. A patient should not wait for an OPD date when there is a serious or rapidly worsening condition.
Seek immediate emergency care for symptoms such as:
- Severe chest pain
- Serious difficulty breathing
- Loss of consciousness
- Heavy bleeding
- Signs of stroke
- Major injury
- Seizure
- Severe burns
- Sudden confusion
- Rapid deterioration in the patient’s condition
Emergency patients are assessed according to medical urgency and do not need a routine OPD appointment before seeking help.
Frequently Asked Questions
How do I book an SSKM Hospital OPD ticket online?
Visit onlinehmis.wbhealth.gov.in, enter your mobile number, complete OTP verification, select SSKM Hospital or IPGME&R, choose an available date and department, fill in the patient’s details and download the ticket.
What is the official website for SSKM Hospital OPD registration?
The official online registration portal is onlinehmis.wbhealth.gov.in. The separate institutional website is ipgmer.gov.in.
Why does SSKM Hospital appear as IPGME&R?
SSKM Hospital is associated with the Institute of Post Graduate Medical Education and Research. The portal may therefore use IPGME&R or IPGMER as the hospital name.
Can I book an SSKM appointment from my mobile phone?
Yes. The portal can be used through a mobile browser with an internet connection and an active number capable of receiving an OTP.
Do I need to create a separate account?
The current portal may use mobile number and OTP-based access. Follow the login or registration method displayed when you open the official website.
Can a family member make the booking?
Yes. A family member can complete the process, but the form must contain the actual patient’s information.
Can I select a particular SSKM doctor online?
Doctor selection may not be available for every department. The doctor may be assigned according to the department’s roster on the day of consultation.
Will the OPD ticket show the doctor and room number?
The confirmation may show doctor, clinic or room details when the information is available. Otherwise, the patient can obtain reporting instructions after reaching the hospital.
Is the online ticket enough to meet the doctor directly?
No. The patient may still need to complete verification, obtain a local token and wait in the department’s queue.
Should I print the SSKM OPD ticket?
A printed copy is strongly recommended. Keep the downloaded PDF and registration number on the phone as a backup.
Can I change the appointment date after booking?
Use the rescheduling or cancellation option if it is available for the ticket. If it is not provided, check whether a new registration can be made for another available date.
What should I do if no appointment date is available?
Check the portal again later, try another suitable date or use the hospital’s physical registration facility. Do not choose an unrelated medical department.
Can a patient from outside West Bengal register?
The form may accept patients from other states if the required location options are available. Enter the patient’s actual country, state, district and address.
Is SSKM online booking used for emergency treatment?
No. Emergency treatment is separate from routine OPD registration. Patients with urgent or life-threatening symptoms should go directly to emergency care.
Final Words
The SSKM Hospital OPD online booking system in 2026 helps patients complete their initial registration before visiting the hospital. The process begins at onlinehmis.wbhealth.gov.in, where the patient can verify a mobile number, select SSKM Hospital or IPGME&R, choose an available department and date, enter personal details and download the OPD ticket.
The ticket should be checked carefully, saved as a PDF and printed before the visit. Patients should also carry identification, previous prescriptions, test reports and any referral documents. An online ticket can make registration easier, but patients must still follow the hospital’s verification, token and queue procedures after arrival.