Sometimes patients are unable to visit AIIMS on their scheduled OPD appointment date due to travel issues, health problems, or personal emergencies. In such cases, knowing how to cancel or reschedule AIIMS appointment properly can save time and avoid future booking restrictions.
This complete 2026 guide explains how to cancel AIIMS OPD appointment online, whether rescheduling is allowed, cancellation deadlines, common mistakes, and what to do if you miss your appointment.
Can You Cancel AIIMS OPD Appointment?
Yes, most AIIMS hospitals allow cancellation of OPD appointments booked through the Online Registration System (ORS).
However:
- Cancellation must be done before the appointment date.
- Missed appointments without cancellation may block future booking temporarily in some hospitals.
Policies can slightly vary between AIIMS branches.
How to Cancel AIIMS OPD Appointment Online (ORS Portal Method)
If you booked through the government ORS portal, follow these steps:
Step 1: Visit the Official ORS Website
Open the Online Registration System (ORS) portal used for booking.
Step 2: Click on “Manage Appointment” or “Cancel Appointment”
Look for the appointment management option.
You may need:
- Registered mobile number
- Appointment ID
Step 3: Verify Using OTP
Enter your mobile number and verify using OTP.
Your appointment details will appear on the screen.
Step 4: Select Cancel Appointment
Click on cancel option and confirm.
You may receive:
- SMS confirmation
- Cancellation reference number
Keep this message for safety.
Is Rescheduling AIIMS Appointment Allowed?
In most cases, AIIMS does not directly allow date modification. Instead:
You must:
- Cancel existing appointment
- Book a new slot for preferred date
Rescheduling works as cancel + rebook system.
Deadline for Cancelling AIIMS OPD Appointment
| Situation | Recommendation |
|---|---|
| Cancel at least 24 hours before visit | Safe practice |
| Same-day cancellation | May or may not be allowed |
| No cancellation & no visit | May affect future booking |
It is always better to cancel as early as possible.
What Happens If You Miss AIIMS Appointment?
If you do not cancel and do not visit:
- Appointment becomes inactive
- You may need to book again
- Repeated no-shows may restrict booking temporarily in certain AIIMS branches
Missing appointment does not create legal issues, but it wastes a valuable slot.
How to Cancel Offline AIIMS Appointment?
If you booked offline at the hospital counter:
There is usually no formal cancellation system.
You simply do not attend.
However, if possible, inform the hospital helpdesk when feasible.
Can Someone Else Cancel Appointment on Your Behalf?
Yes.
If they have:
- Your appointment ID
- Access to your registered mobile number for OTP
Cancellation can be done.
Refund Policy for AIIMS OPD Cancellation
Since OPD registration fees are minimal:
- Refund is usually not applicable
- Some hospitals may adjust in future booking (depends on policy)
Confirm at helpdesk if unsure.
Common Problems During AIIMS Appointment Cancellation
Many patients face these issues:
- OTP not received
- Wrong mobile number entered
- Appointment ID misplaced
- Portal temporarily unavailable
If portal is not working:
- Try again after some time
- Clear browser cache
- Use another device
What If ORS Portal Is Not Allowing Cancellation?
If technical error persists:
- Contact hospital helpdesk
- Visit AIIMS registration counter early
- Book fresh appointment
Avoid waiting until last minute.
Tips for Smooth Rescheduling
- Cancel at least 1–2 days in advance
- Immediately check new slot availability
- Keep flexible dates
- Avoid peak weekday rush
Major AIIMS like Delhi fill slots very fast.
Frequently Asked Questions
Can I change appointment date without cancelling?
No, usually you must cancel and book again.
Will I get refund after cancellation?
Refunds are generally not provided for OPD registration.
What if I miss my AIIMS appointment?
You will need to book a new slot.
Can I cancel appointment on same day?
It may depend on portal rules and timing.
Final Advice for Patients
AIIMS OPD appointments are valuable because of high patient demand. If you are unable to visit, cancel your appointment early so another patient can use that slot.
Understanding the cancellation and rescheduling process helps avoid stress and future booking issues.